Terms of Service

Effective Date: June 15, 2025 | Version: 1.0

1. Acceptance of Terms

By accessing or using NeonChainX ("we," "our," or "us"), including our website, desktop application, and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and NeonChainX. By clicking "I agree" or by using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Service Description

NeonChainX is a desktop application that provides options trading tools and features for use with Interactive Brokers (IBKR) accounts. The Service includes:

  • Multi-symbol options tracking
  • One-click market and mid-point order execution
  • Instant position closing
  • Live P&L tracking
  • Automated Take Profit and Stop Loss risk management
  • Real-time underlying price tracking
  • Smart trigger-based order execution

The Service requires a valid Interactive Brokers account and TWS (Trader Workstation) or IB Gateway to be running on your local machine.

3. License Grant and Restrictions

3.1 License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.

3.2 Restrictions

You agree not to:

  • Copy, modify, distribute, sell, or lease any part of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Remove, alter, or obscure any proprietary notices or labels on the Service
  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to the Service or its related systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Share your license key with others or allow unauthorized access to your account

4. User Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials, including your email and license key
  • All activities that occur under your account
  • Ensuring that your use of the Service complies with all applicable laws and regulations
  • Maintaining a valid Interactive Brokers account and ensuring TWS or IB Gateway is properly configured
  • Verifying all trades and orders before execution
  • Monitoring your positions and managing your risk appropriately

5. Interactive Brokers Integration

5.1 Third-Party Service

The Service integrates with Interactive Brokers through your local TWS or IB Gateway installation. Interactive Brokers is a third-party service provider, and your use of Interactive Brokers is subject to Interactive Brokers' terms of service and privacy policy.

5.2 Account Information

IMPORTANT: We NEVER collect, store, or transmit your Interactive Brokers account number or any IBKR account identifiers. All data mapping in our system uses only your email address and license key, which we generate and provide to you. Your IBKR account information remains on your local device and is never transmitted to our servers.

5.3 User Responsibility

You are solely responsible for:

  • Maintaining the security of your Interactive Brokers account
  • Configuring TWS or IB Gateway correctly and securely
  • Ensuring that API access is properly enabled and secured
  • All trades and transactions executed through your Interactive Brokers account
  • Compliance with Interactive Brokers' terms of service and applicable regulations

5.4 No Endorsement

Our integration with Interactive Brokers does not constitute an endorsement, recommendation, or affiliation with Interactive Brokers. We are not responsible for any issues, errors, or problems with Interactive Brokers' services.

6. Trading Risks and Disclaimers

6.1 Trading Risks

TRADING INVOLVES SUBSTANTIAL RISK OF LOSS. Options trading is highly speculative and involves a high degree of risk. You may lose some or all of your invested capital. Past performance is not indicative of future results.

6.2 No Investment Advice

The Service is a trading tool and does not provide investment, financial, legal, or tax advice. Nothing in the Service should be construed as a recommendation to buy, sell, or hold any security or financial instrument. You should consult with a qualified financial advisor before making any investment decisions.

6.3 No Guarantees

We do not guarantee that the Service will be error-free, uninterrupted, or free from defects. We do not guarantee any specific trading results or profits. The Service is provided "as is" and "as available" without warranties of any kind.

6.4 Order Execution

All orders are executed through Interactive Brokers. We are not responsible for order execution, fills, slippage, or any issues related to order routing or execution. You are solely responsible for verifying all orders before and after execution.

7. Payment Terms and Subscriptions

7.1 Subscription Plans

We offer subscription plans with monthly and yearly billing cycles. All plans include the same features. Subscription fees are charged in advance for the billing period.

7.2 Free Trial

We may offer a free trial period. If you cancel during the trial period, you will not be charged. If you do not cancel before the trial period ends, your subscription will automatically convert to a paid subscription.

7.3 Payment Processing

Payments are processed through Stripe. By providing payment information, you agree to Stripe's terms of service and privacy policy. We do not store your full payment card information.

7.4 Cancellation and Refunds

You may cancel your subscription at any time through your subscription management portal. Cancellation will take effect at the end of your current billing period. We do not provide refunds for partial billing periods, except as required by law.

7.5 Price Changes

We reserve the right to modify subscription prices at any time. Price changes will not affect your current billing period but will apply to subsequent billing periods. We will notify you of any price changes in advance.

8. Account Termination

We may suspend or terminate your access to the Service immediately, without prior notice, if you:

  • Violate these Terms or any applicable laws
  • Engage in fraudulent, abusive, or illegal activity
  • Fail to pay subscription fees when due
  • Attempt to reverse engineer, decompile, or disassemble the Service
  • Share your license key with unauthorized users

Upon termination, your right to use the Service will immediately cease. We may delete your account and data, subject to our data retention policies and applicable law.

9. Intellectual Property

The Service, including its original content, features, functionality, and design, is owned by NeonChainX and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You acknowledge that the Service contains proprietary and confidential information. You agree not to disclose, reproduce, or distribute any part of the Service without our prior written consent.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEONCHAINX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

Our total liability to you for all claims arising out of or relating to the use of or inability to use the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless NeonChainX, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including Interactive Brokers' terms of service
  • Any trading losses or damages resulting from your use of the Service

12. Dispute Resolution

If you have any dispute with us, you agree to first contact us at support@neonchainx.com to attempt to resolve the dispute informally.

If we cannot resolve the dispute informally, you agree that any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the laws of Canada, except where prohibited by law.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Effective Date" at the top. You are advised to review these Terms periodically for any changes.

If we make material changes to these Terms, we will notify you by email (if you have provided an email address) or through a prominent notice on our website. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada and the laws of the province in which NeonChainX is incorporated, without regard to its conflict of law provisions.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@neonchainx.com

Website: https://www.neonchainx.com