Question 1

What happened to Chainless?

Accepted Answer

Chainless has rebranded to NeonChainX. It is the same desktop options trading platform for Interactive Brokers, with a faster UI and the same direct TWS/IB Gateway connection. Existing licenses remain compatible.

Question 2

Is NeonChainX good for day trading and scalping options?

Accepted Answer

Yes. NeonChainX is built for active IBKR options traders who watch multiple symbols and need fast execution, live P&L, and automated TP/SL. Many users start on paper trading before going live.

Question 3

Do I need a special Interactive Brokers account?

Accepted Answer

No, NeonChainX works with any standard Interactive Brokers account. You just need TWS or IB Gateway running to connect.

Question 4

What operating systems are supported?

Accepted Answer

NeonChainX is available for Windows, macOS, and Linux. The desktop app provides the best performance across all platforms.

Question 5

Can I use this for paper trading?

Accepted Answer

Yes! NeonChainX supports both live and paper trading accounts. Use TWS port 7497 or IB Gateway port 4002 for paper, which is ideal before scalping or day trading live.

Question 6

Is my trading data secure?

Accepted Answer

Yes. NeonChainX connects directly to your IB account through TWS or IB Gateway on your machine. Your trading data stays between you and Interactive Brokers.

Question 7

How fast is the execution?

Accepted Answer

Execution speed depends on your connection to Interactive Brokers. NeonChainX adds minimal latency, typically under 10ms to your order flow.

Question 8

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel anytime through your subscription management portal. No long-term contracts or cancellation fees.

Question 9

How do the Take Profit and Stop Loss triggers work?

Accepted Answer

Set TP/SL levels based on underlying stock prices OR option premium (last traded price). You can enable both trigger types at once. Underlying price is checked first, then option price. When either trigger condition is met, NeonChainX automatically executes the order.

Question 10

Can I set different TP/SL levels for different option types?

Accepted Answer

Yes! NeonChainX provides smart defaults based on option type (Calls vs Puts) and automatically suggests appropriate TP/SL percentages. You can customize each position individually using the gear icon controls.

Question 11

What happens if I manually close a position with active TP/SL rules?

Accepted Answer

When you manually close a position or change the position size, the TP/SL rules are automatically disabled to prevent conflicts. This ensures your risk management rules stay accurate with your actual position size.

Frequently Asked Questions